Privacy Policy

1. Introduction 

This Privacy Policy describes how Vinculum Studios ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website located at vinculumstudios.com (the "Website") and use our services (the "Services"). 

We are committed to protecting your privacy and ensuring the confidentiality of your personal information. By using the Website and Services, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Website or use the Services. 

2. Information We Collect 

We collect two types of information through the Website: 

Personal Information 

This is information that can be used to identify you as an individual. The Personal Information we collect may include: 

1. Contact information, such as your name, email address, and phone number. 

2. Project information, such as the nature of your video project, project details, your budget, and your target audience. 

3. Billing information, such as your credit card number or other payment information (this information is collected through a secure payment gateway and is not stored by us). 

4. Information you provide when you communicate with us, such as through contact forms, email, or live chat.This is information that can be used to identify you as an individual.

Non-Personal Information

1. This is information that cannot be used to identify you as an individual.

2. The Non-Personal Information we collect may include: Your IP address and browser type.

3. The web pages you visit on the Website.

4. Information is collected through cookies and other tracking technologies (see Section 4 below for more information). 

3. How We Use Your Information 

We use the information we collect for the following purposes:

To provide and improve the Website and Services:

• We use your Personal Information to contact you about your project and provide you with a quote.

• We use your Non-Personal Information to understand how visitors use the Website and to improve the overall user experience.

To fulfill your requests:

• We use your Personal Information to fulfill your requests for services, such as creating a video quote or sending you a proposal.

To communicate with you:

• We may use your Personal Information to send you important information about the Website and Services, such as changes to our terms or policies.

• We may also use your Personal Information to send you marketing communications, but only with your consent. You can opt out of receiving marketing communications from us at any time (see Section 6 below).

To comply with legal and regulatory requirements:

• We may use your information to comply with applicable laws and regulations, such as responding to court orders or subpoenas. 

4. Cookies and Other Tracking Technologies 

We use cookies and other tracking technologies on the Website. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences and settings, track your activity on the Website, and personalize your experience. The following types of cookies may be used on the Website:

Essential Cookies: These cookies are necessary for the Website to function properly. They allow you to navigate the Website and use its features.

Performance Cookies: These cookies collect information about how you use the Website, such as the web pages you visit and the links you click. We use this information to improve the performance of the Website.

Functionality Cookies: These cookies allow the Website to remember your preferences and settings, such as your language preference.

Targeting Cookies: These cookies are used to deliver advertising that is relevant to your interests.

You can control your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies. However, blocking cookies may prevent you from using some features of the Website.

In addition to cookies, we may also use other tracking technologies, such as web beacons and pixel tags. These technologies work similarly to cookies and are used to collect information about your activity on the Website. 

5. Disclosure of Your Information

We may disclose your information to the following third parties:

Service Providers: We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which it is disclosed.

Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. However, we will only share your information with business partners with your consent.

Legal and Regulatory Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process. We may also disclose your information to protect the rights, property, or safety of ourselves or others.